1. Purpose
These terms of use govern access to alelbiben.aiturfers.fr, published by AlelBiben — Atelier de métallerie. By browsing the site you accept them. They supplement, without replacing, the terms of sale applicable to orders.
The site presents the workshop, its catalogue, its guides and a configurator giving indicative prices. It lets you prepare a quote or order request, book a measuring visit and contact the workshop.
2. Access
The site is free to access from any internet-connected device. The workshop aims to keep it available but does not guarantee uninterrupted access: maintenance, updates or technical incidents may make it temporarily unavailable.
Devices, connections and data costs remain the user’s responsibility. Some features (cart, account) rely on technical cookies or local storage described in the privacy policy.
3. Account
Creating an account is optional. It lets you find your order requests and their status. Users agree to provide accurate information and keep it up to date.
Credentials are personal. Users are responsible for keeping their password confidential and for actions taken from their account. If credentials are lost or used without authorisation, the workshop must be informed without delay.
The workshop may suspend or delete an account in the event of a clear breach of these terms, informing the user where circumstances allow. Deleting an account does not remove obligations arising from an ongoing order.
4. Fair use
Users agree to use the site lawfully and in accordance with these terms. In particular, unauthorised access attempts, mass extraction of content, bulk messaging, automated requests and any action likely to disrupt the service are prohibited.
Contact, order and booking forms must be used for genuine requests. Manifestly fraudulent or frivolous requests may be ignored and reported.
5. Content and intellectual property
Texts, technical drawings, diagrams, plans, code, structure and visual identity are the property of AlelBiben — Atelier de métallerie or used with permission. Technical drawings and diagrams are original creations made for the workshop. Illustrative photographs come from free image libraries and are credited — author, licence and source — on the “Photo credits” page.
Any reproduction, representation, adaptation or exploitation, in whole or in part, without prior written permission is prohibited and constitutes infringement under French intellectual property law.
Quotes, plans and documents sent to a client are for personal use within their project. Sharing them with third parties or reusing them commercially requires the workshop’s written agreement.
6. Prices, quotes and orders
Prices displayed by the configurator are indicative and computed in real time from the user’s choices. They are not a firm offer: only the workshop’s written confirmation binds the parties.
Ordering, payment, delivery, fitting, withdrawal and warranty rules are set out in the terms of sale, which users should read before any request.
7. Personal data and cookies
Data sent through the forms is processed in accordance with the privacy policy, which sets out purposes, legal bases, retention periods and rights.
The site only uses storage strictly necessary for its operation: cart memory in the browser, account session cookie, and possibly anonymised audience measurement. No behavioural advertising is served on the site.
8. Third-party links and services
The site may link to third-party services (messaging, social networks, payment provider for later requests). These services have their own terms and privacy policies, which the workshop does not control.
A link does not mean endorsement of the third-party site. Users follow such links at their own responsibility.
9. Availability and liability
The workshop strives to provide accurate, up-to-date information: prices, lead times, availability, descriptions. Errors or omissions may occur; they do not bind the workshop beyond correcting them and informing the client before confirmation.
The workshop cannot be held liable for indirect damage resulting from use of the site or its unavailability. This limitation does not apply in the event of gross negligence, personal injury or breach of legal warranties.
Information and advice published on the site (guides, standards, indicative prices) are documentary. They do not replace an on-site professional check or the regulatory obligations specific to the client’s project.
10. Changes
The workshop may change these terms at any time, in particular to reflect technical or legal developments. The version in force is the one published on the site at the time of consultation. For any question: contact@alelbiben.fr — +33 6 00 00 00 00.
11. Governing law
These terms are governed by French law. In the event of a dispute, the parties seek an amicable solution first. Consumers may use the consumer mediator under the conditions described in the terms of sale.